Latest update has apparently brought in some issues. Sometimes the screen goes black when jumping from a video to another. For a couple of seconds you can still hear the sound before the app crash and exit. When this happen skybox interface is also unreachable. I'm using an Axon 7 with Android 7.0 "Nougat" and reading files from a win10 folder with username and password (SMBv2). Thanks
Instability in Daydream
9 days later
- Edited
Sorry for the late reply.
Please follow the steps below and send us the log file at contact@skybox.xyz so we can check the issue:
- Connect your device to PC and create a file named skybox.debug under SKYBOX folder. Ignore the file format if asked.
- Restart SKYBOX on your device.
- Try to recreate the crash.
- Finish all the steps above and send the log file Android/Data/xyz.skybox.player/Files/PersistentData/OutLogs.txt to us.
Thank you and looking forward to your email.
5 months later
the latest update 0.2.3.3 have resolved all the issues for me, now skybox it's very stable