[SKYBOX VR] Quest v1.1.7: Added Giant Screen theater, USB support and more

KolinPower

Lucy
Hi, I was able to watch this movie by connecting a USB flash drive to a Macbook Pro 2016 and launching your application Skybox VR Player 1.1.5
The movie was broadcast to the headset from a flash drive via wi-fi.

Lucy

KolinPower
Hi there, thank you for your reply! Could you please send us the "Info" level logs? We really want to check what went wrong and try to fix it once we know the causes of this issue.

KolinPower

Lucy
Hi, I sent it with the comment "Problem with play from usb flash".

Lucy

KolinPower
Hi there,

Thanks for sharing with us the logs!

There might be some performance issues with our exFAT support. We will optimize it in future updates.

You can click SKYBOX's "Global Settings" > scroll down > turn off "Show thumbnails" and see if it helps. You can also try using NTFS or FAT file system.

Thanks for your understanding.

Best regards,
Lucy

hunky-dory

With this update the frame rate seems off, non of my VR movies run well in general and don't look as good as a competitor player, but every 30 seconds or so it randomly glitches and pauses as if buffering and then plays fine again, only for 1/4 of a second but still annoying.

I've tried turning off all the high quality settings but it still looks rough.

I'm on Quest 2 and never had this issue previously.

Lucy

hunky-dory
Hi there,

Sorry for the inconvenience!

If possible, please click SKYBOX's Global Settings, change the Logging Levels to "Info", reproduce the buffering issue, then click the BUG icon in the upper-right corner of Global Settings, and send us a bug report attached with logs(tick the "upload logs" box).

In addition, you can follow the steps to roll back to previous versions temporarily.

On Quest store, login your Meta account, find SKYBOX VR Video Player, scroll down the page, then you will find "Version", please click the dropdown menu to select "v1.1.6 Release: 1.1.6".

On your Quest, find SKYBOX VR Player in your App Library, click the three dots on the upper-right corner of SKYBOX. Then you will find the Update button. Just click it and wait for the installation.

Sorry again for the inconvenience.

Euroquester

Lucy Hi. I can’t see the update for this in my quest. I have a quest 1. I’ve read that the last update would be 1.1.4, but I have had other updates after this. My quest is currently on 1.1.6. With it featuring bugfixes for Bluetooth, I thought it might be for the quest 1. Please can you help. I would really like to be able to play from USB flash drive

Lucy

Euroquester
Hi there. I'm so sorry, v1.1.7 is not available for Quest 1 users. We have stopped version updates for Quest 1. Thanks for your understanding.

KolinPower

Lucy
Hi, can you sort by release date when choosing a version in the Oculus app on phone? It's a small thing, but it's useful)
Oculus version

LOrange

Hi, after updating to 1.1.7 Skybox won't read .srt subtitles anymore. I had no problem on 1.1.6 but in 1.1.7 through my network harddrive, Skybox won't load the subtitles, even if they are placed in the same folder as the video and they have the same name. I checked files previously working.
Please fix this, I couldn't enjoy my movie night tonight 🙁

lulu

插入ALC5686 Type C耳机声卡芯片线会识别为USB文件夹

Ted

I just temporarily roll back to v1.1.6 and confirmed that v1.1.7 is sluggish on scrolling file list. But v1.1.6 doesn't have this kind of problem.

Lucy

Ted
Hi there,

Sorry for the inconvenience caused.

Do all lists have the slow scrolling problem, or just a specific file list?

If possible, we hope you can share with us the "Info" level logs on v1.1.7.

You just need to click SKYBOX's Global Settings, change the Logging Levels to "Info", reproduce the issue, then click the BUG icon in the upper-right corner of Global Settings, and send us a bug report attached with logs(tick the "upload logs" box). Thanks!

lggram747

Hi
I am very glad to meet USB OTG funciton.

I tried USB OTG funciton with belkin use-hub + sd card + path-through power supply usb-c connection, because I want power supply when I watch movie via usb otg service.
But Meta Quest 3 (Sky box) does not support belkin usb hub. It show error code and request format of sd card(exFat). But above connection to LG Gram notebook works well.

If you can not fix this issue, please forward to meta quest development team.
Many people needs power supply when they use usb-otg service if they want several movies long time.

I think meta quest 3, sky box, belkin are all famous and good company
and expect to solve this problem.

Thank you.

KolinPower

lggram747
I tried it with USB-HUB Baseus and it works for me. It's specifically about your HUB or flash drive.
Flash drive Sandisk USB-A 3.1 512 Gb

kkattakkura

(On Quest 3) Version 1.1.7 is very unstable.
When playing over a network via SMB, if quickly move to the next file while seeking for a file, the app frequently crashes. Likewise, when playing a high bitrate file via SMB, a frame drop occurs after 2 to 3 seconds and the video stutters tremendously. (avc codec, about 60Mbps)
(After rolling back to version 1.1.6, it plays comfortably without crashes or interruptions.)

Lucy

kkattakkura
Hi there,

Sorry for the inconvenience caused.

Could you please share with us the "Info" level logs on v1.1.7? We'd like to check the logs to further investigate the crashes.

Jaychou

hello my usb flash cannot be read,there is
a ERROR CODE：USBERROR：{0}, ERRORCODE：HTTPERROR。my flash format is EXFAT，brand is sandisk 3.2 GEN2

Lucy

Jaychou
Hi there, Thanks for your feedback! About the USB problems, we're going to release a fix version soon. Please try out the fix version later.

Lucy

Jaychou
Hi there,

Hope you're doing well!

We released a new beta version v1.1.7(2521) yesterday. This version fixed some usb problems.

You can switch to the "v1.1.7: Release: 1.1.7" channel and see if the issue was resolved.

On Quest store, login your Meta account, find SKYBOX VR Player, scroll down the page, then you will find "Version", please click the dropdown menu to select "v1.1.7 Release: 1.1.7".

On your Quest, find SKYBOX VR Player in your App Library, click the three dots on the upper-right corner of SKYBOX. Then you will find the Update button. Just click it and wait for the installation.

After the update, you can click SKYBOX's Global Settings, turn on "Show Stats" to check the version number.

If the usb problem still remains, we hope you can change the Logging Levels to "Info", reproduce the error and send us the "Info" level logs. Thanks!

seen

Hello! Could you please explain how those functions work?

Added Anti-Aliasing and Sharpness option
Optimized Pro-HD Quality feature

The sharpening effect is noticeable, but what is Quality and what is Standard? Have you any documentation?
What is Optimized Pro-HD Quality and why I can't detect difference if this is on vs off?

Also when you added scaling 1.0 to 2.0. What is happening here - 2.0 is native and 1.0 is low res or 2.0 is upscaling up? Can you go further with this to maximise quality and use even more processor power? Thanks!

VrMan

Lucy Need this usb fix ASAP please. Watching a movie from hdd got a good way through the movie and errors start appearing and cannot play from usb any more. Notifications come uo with various error characters