Issues with the latest update - Rift

Boyhard37

@Lucy - I believe it's v1.1.0(530) - To be clear.

Lucy

Thanks so much for your detailed feedback!

We reproduced the sound issue in our studio and we'll fix the problem in the next update.

Regarding the thumbnail problem, we'll further look into the problem and try improving the thumbnail accuracy. It would be better if you can tell us where downloaded the videos. In this way, we can download more this kind of videos for testing and debugging purpose.

Plus, we'll take a closer look at other issues you mentioned, and I'll get back to you with more information later.

Kind regards,
Lucy

szefo

Also did they finally fix the terrible stuttering when pinning a folder full of movies?

And added search?

Boyhard37

Lucy Hey Lucy, thank you so much for addressing the issues!

The biggest one is definitely the sound one so I'm glad you already taken care of the fix, looking forward to the next update fixing it.

The thumbnail issue came from downloading episodes of season 3 of Ozarks from RARBG website, do you want a direct link to the torrent?

Truly looking forward to hear about the more information you'll have about the other issues! thank you again!

Lucy

Boyhard37
Hello,

As you told us the website, we can download videos from that website directly. 😃

Regarding the fast-forward issue, it may due to the precise seek function in the new version. And we assume this problem only happens to certain videos, right?

After testing the speed of zooming in/out, we noticed that the new version is twice as fast as the old version. We'll have a discussion about this feature later.

Let us know if you have any problems when using the new Rift version.

Cheers,
Lucy

Boyhard37

Lucy

As you told us the website, we can download videos from that website directly. 😃

Great 🙂

Regarding the fast-forward issue, it may due to the precise seek function in the new version. And we assume this problem only happens to certain videos, right?

I guess I didn't check all type but it has happened in a bunch of them I've tried. It never happened before, never skipped a lot of minutes at once in the older version and I don't understand why it's needed.

After testing the speed of zooming in/out, we noticed that the new version is twice as fast as the old version. We'll have a discussion about this feature later.

Sounds good 😀 , hopefully it slows down.

Lucy Let us know if you have any problems when using the new Rift version

Will you consider possibly sizing up the menus like in the previous rift so it be easier to see?

And lastly, the Darkness setting, that it won't remain when you switch scenes?

Boyhard37

Hello,

I saw the latest updated said the Zoom and Thumbnails are fixed both but aren't.

The sound issue has been fixed though.

The lighting in the background... when you make one "Scene" darker is still a bug because when you move to another "Scene" it keeps that darkness setting instead of remembering what it used to be. The older SkyBox had it right.

Boyhard37

Will those issues be fixed too?

Lucy

Boyhard37
Hi, the latest update is for Oculus Quest and Quest 2 only. The thumbnails issue will be fixed in our next updates. What's more, it's designed to save the darkness settings when you change environments.

Boyhard37

Lucy Hi!

Yeah I've seen those issues on the Quest 2.

The Zoom is still really fast on the last update I've seen.

Regarding the darkness setting - I hope I understood you correctly, you're saying the issue is fixed? so when you change an environment it will remember the last setting you had when you were on That particular environment like how it used to be in the older versions instead of remembering your latest setting on a different environment?

Basically if I'm on Void and want it to be fully dark, when I go to the movie theater, it won't be fully dark, it would be which setting of lighting I had when I last was on the theater [let's say 3 out of 5 instead of 5 out of 5 like with the Void]

Lucy

Boyhard37
Hi,

Using Rift v1.1.0, the speed of zooming in/out is twice as fast as the previous Rift version. However, it's the same as that of Quest v1.1.0. After discussion, we decided to keep that pace of zooming in/out.

If you change the darkness/lighting setting in one environment, the setting will be employed to all environments. That is to say, when you change to a new environment, the darkness/lighting settings will still remain the same(it will remember your latest setting on a different environment).

Although it's different from the previous version, it's not a bug. We made some changes on the new version. 🙂

Lucy

Boyhard37 Hey, hope you're doing well! The latest SKYBOX v1.1.0(543) on Rift has fixed the audio issue for you (menu sound effect and movie sound do not come out of the same output device). I know this issue has been raised long time ago and I really appreciate your support and patience! Feel free to contact us if you have any issues.

Boyhard37

Lucy Hey Lucy, thanks for taking the time to address those issues.

Can I ask for an explanation though?

Why do you prefer the Zoom to be soo fast? it makes it harder to pin-point exactly how we want to watch things.

Also, ever worse, why is changing the setting once affects all environments? it used to remember the setting specifically for the one environment you're on, not all which made a ton more sense.

Can I get an explanation to why make those changes? from a logic-stand point.