Oculus Quest 2 Skybox App showing deleted items

DG9976

Hello there -
I use Skybox on my Quest 2 to stream from the Skybox app on my PC. Last week I upgraded the Skybox software on my PC to the latest available (1.1.9-564). It's great! A lot of neat features the old version I had didn't have available. I like how it live updates when videos are added without having to drag them from the local folder.
However, the integration with the Oculus 2 app seems to be broken. A few issues -
When you use "All files" and sort by Date -> Descending, it no longer shows the latest file added. It will show them if you change to folder view and go to your most recently updated folder, but the "all files" view does not.
More annoyingly, if I delete a file from my windows file structure, it removes it from the Skybox app on PC, but still shows a broken file on the Oculus 2 app.
I've reinstalled the Oculus app, cleared the cache, etc. Nothing seems to work.
Is this a known issue?

Thanks for the great app!

Lucy

DG9976
Hello,

Thank you for your feedback.

First off, the latest AirScreen Client is v2.0.0-620. You can download it from our website. 😀

The "All Files" interface does not refresh in real-time. This means that if you stay on this view, newly added files or recently deleted files may not display or disappear immediately.

To refresh the All Files list and see the latest changes, please kindly:

disconnect and then reconnect to your AirScreen server, or
go to folder view, and then return to the "All Files" view.

Hope it helps. Let us know if you have any other problems.

DG9976

Lucy thank you for the reply. I downloaded the newest version and will give it a chance. But with the previous version refreshing "All files" as you note did not work. In fact, it seems to cache old videos for quite some time. I actually went through and renamed all of my movie files to add some tags to them. After that the PC Client was correct and showed the correct file names, but the Oculus version still showed (and loaded) the old file names. It is very strange.

Lucy

DG9976
Hello, thanks for your detailed reply.

After more testing, we have confirmed that there is indeed a bug, preventing newly named files from being detected in the "All Videos" interface. We will try to fix it in a subsequent update.

As a temporary workaround, you can go to the folder mode to select which video you'd like to view. Or you can right-click the file in AirScreen Client, select 'Remove All" to delete them and then re-add them.

We sincerely apologize for the inconvenience. And thank you for bringing it to our attention!

DG9976

Lucy thanks for confirming the bug! Thought I was going crazy. 🙂