Persistent thumbnails in Airscreen mode

Whoops

For some reason a couple of JPG thumbnails are permanently shown along with any media I load in Airscreen mode.
I'm about to load videos and unload them after watching no problem, but these two thumbnails persist.
I've tried clearing the Skybox cache in headset, rebooting Windows 11, but these thumbnail remnants remain.
The thumbnails can't be opened, they give a spinning wheel indicating trying to load but there's nothing there.
Is this a bug?

Lucy

Whoops
Hello,

Sorry for the inconvenience caused.

You can try doing a factory reset and see if it works.

On SKYBOX Quest version, please go to SKYBOX's "Global Settings", click the "Reset" button to do a factory reset.

On SKYBOX PC Client(AirScreen), please open the "SETTINGS" icon, click the "Factory Reset" button to do a factory reset.