Full SBS 3D movie is not working with Apple Vision Pro

irisis

It is too big to share and I'm worrying that violates copyright. Please check it on your side.
It is pgs subtitle extracted from 3D BD as you mentioned.

Lucy

About the aspect ratio, please check whether you add the keyword "Full_SBS" or "fullsbs" in the file name or folder name. If you add the keyword, SKYBOX will automatically turn on "Full SBS Matching" when you open the file. If you do not add it, SKYBOX should not turn on "Full SBS Matching" by default.

About the subtitle issue, we will investigate and try to fix it in the future updates. Your patience is much appreciated!

Feel free to contact us if you have other concerns.

irisis

Lucy The aspect ratio is not working with the file follows "fullsbs" naming rule.

irisis

Lucy I found the reason where the gap from your understanding. I was needed to test with different environments for that.

Play from SMB
Aspect ratio is OK.
Subtitle position is OK but proportion of subtitle seems wrong.
Play from Airscreen.
Aspect ratio is wrong.
Subtitle position is wrong but proportion of subtitle seems OK.

irisis

Lucy
Airscreen, Full SBS matching off

SMB

Lucy

irisis
Hello,

Thank you for your efforts!

We still think the issue may have something to do with the particular video file or subtitle file. We downloaded a Moana 3D Blu-ray movie from the Internet, but we didn't recreate the stretched subtitle or the subtitle being placed in the wrong position.

About the aspect ratio issue, it is hard to tell the difference from the screenshots. So it would help us locate the issue more quickly if you can share with us a movie clip and the particular subtitle file for testing. Thank you very much!

irisis

Lucy This issue occurs all movies that extracted from 3D BD by myself. Quest3 is OK for sure. I'll send you a link that you can download the movie.

irisis

Lucy The link is sent by a mail.

Lucy

irisis
Hello,

Thank you for sharing the movie!

We reproduced the two subtitle issues(stretched subtitle and wrong position) with this Moana movie. We will try to fix them in the future updates. Thanks again for your cooperation. Hope you have a nice day!

Best regards,
Lucy

irisis

Lucy How about aspect ratio with airscreen? (Full SBS matching on)

Lucy

irisis
Hello,

We did notice a difference in aspect ratio when playing this particular video via AirScreen and SMB. And we still need to dig into the problem as it seems like a random one.

I will keep you noticed when there's any progress on it. Thank you again for your feedback!

irisis

Please fix the issues.

Lucy

irisis

Lucy Please fix the issues.

irisis

Lucy It's been long time FSBS subtitle issue is addressed. Please fix it. I think you should make it as higher priority beacause it is basic function.

Lucy

irisis
Hi there, I'm so sorry this issue has not been fixed yet.

Over the past few weeks, our developers have been focused on developing the Quest version so this bug fix has been put on hold for now. We truly apologize for the inconvenience.

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