Lags problems with 1.9 version

ChrisJoss

After update, movies have stream lags in my Oculus Quest 2 : it looks like the quality of wifi is not enough. 4K movies are pretty watchables, but not 8K.
I use my PC to share a directory and watch the movies with my headset.
I add no problem before. It seems the new version synchronizes the content of the directory automaticly, whereas it was manually before. Is this the problem ?
Thanks.

Lucy

ChrisJoss
Hello,

Sorry for the inconvenience.

Could you please share with us the "Info" level logs? We'd like to check the logs to further investigate the issue.

You just need to:

Click SKYBOX's "Global Settings", change the "Logging Levels" to "Info".
Reproduce the issue you mentioned, then click the BUG icon in the upper-right corner of Global Settings.
Send us a bug report attached with logs(tick the "upload logs" box).

Pratapsagartiwari

Ya it's always buffering

Lucy

Pratapsagartiwari
Hi,

Do you play videos via SMB protocol or AirScreen(SKYBOX PC Client)?

To further investigate the issue, we hope you can share with us(contact@skybox.xyz) a video that can reproduce the stuttering issue.