Bug can't see videofiles in folders on the quest 2

ssolly

I had to rollback to previous version because otherwise, I can see the folder but not the video files inside of them, so I cant click on it but for some reason the video that I have already seen in history I can watch even though they wont appear in my folder on the quest 2, so this isnt because they arent there or a bad connection there seem to be a problem somewhere in the update

Lucy

ssolly
Hello, sorry for the inconvenience.

You can click SKYBOX's "Global Settings", click the "Reset" button to do a factory reset and see if it works.

Besides, please make sure you are using the latest SKYBOX PC Client 1.1.9-549. You can go to our website to download the new Client.

eagleRare30

Don't bother. Just revert to an older version

The devs have no idea what the fuck they're doing and they have completely broke airscreen functionality with 1.18 and 1.19

Lucy

eagleRare30
Hello,

We added back the "AirScreen" function in the new update. You can have a look at this post.

If you still have AirScreen-related issues, please do a factory reset and see if it works.

On SKYBOX Quest version:
Click SKYBOX's "Global Settings", and then click the "Reset" button to do a factory reset.

On SKYBOX PC Client:
Click the "Settings" icon, and then click the "Factory Reset" button.

If the problems still remain, we hope you can share with us your logs. After knowing what happened, we will help you solve the issues as soon as possible.

Logs on SKYBOX Quest version:

Click SKYBOX's "Global Settings", change the "Logging Levels" to "Info".
Reproduce the issue you mentioned, then click the BUG icon in the upper-right corner of Global Settings.
Send us a bug report attached with logs(tick the "upload logs" box).

Logs on SKYBOX PC Client:
Click the "Settings" icon, and then click "Report Issue" button to submit logs with "upload logs" ticked.