The video does not resume playback (I get a black screen).

TerusUA

Hello!
The issues started after the recent 1.1.8 update. When playing videos, if I take off the Oculus headset, the player pauses. However, when I put the headset back on, the video does not resume (I get a black screen), and the headset freezes. The only solution is to restart the Oculus. This issue did not occur before. Resetting to factory settings and reinstalling the app did not help.

Lucy

Sawa TerusUA
Hi,

The issue was fixed in beta v1.1.9. You can switch to beta v1.1.9 and try it out.

On Quest store, login your Meta account, find SKYBOX VR Video Player, scroll down the page, click the dropdown menu next to "Version" and select "v1.1.9 Release: 1.1.9”.

On your Quest, find SKYBOX in your App Library, click the three dots on the upper-right corner of SKYBOX, then click the Update button and wait for the installation.

Sawa

Hello. I have the same problem. Is there any solution?