Quest 3 won't launch Skybox suddenly

shinviroz

Skybox VR for Quest 3 suddenly says "Sorry we're unable to launch this app at this moment"

shinviroz

FYI, when i turned on the quest 3, both controllers updated.

shinviroz

im also trying to use Skybox via Air Link.
Skybox works fine without airlink but i never use it like that anyway. I always use it through Airlink.

Lucy

shinviroz
Hi, sorry for the inconvenience!

We didn't reproduce the issue during testing. To further investigate the issue, we hope you can share with us the Log folder in C:\Program Files\Oculus\Software\Software\skybox-studio-skybox-vr-video-player\PersistentData\Log.

It would be better if you can share with us a screenshot of the issue. Thanks.