the update today messed up my app

shinviroz

i can't use the controllers at all after the update today. whats going on?
the SKybox VR via Quest Link is the one im having problems with.
the standalone skybox VR without quest link is doing fine. there were no upates for that.
i tried uninstalling and reinstalling. didnt help.
theres definitely something wrong with the last update. please check with your team and unroll back to previous version!

Lucy

shinviroz
Hi there,

Sorry for the inconvenience.

You can follow the steps to roll back to previous version 1.1.2. The new version doesn't support Remote controllers.

On Rift store, login your Meta account, find SKYBOX VR Player, scroll down the page, then you will find "Version", please click the dropdown menu to select "v1.1.2: 1.1.2(1367)".

On your VR headset, find SKYBOX VR Player in your App Library, click the three dots on the upper-right corner of SKYBOX. Then you will find the Update button. Just click it and wait for the installation.

Sorry again for the inconvenience caused.

PrecedentPowers

I am using the Oculus Touch controllers with a Rift S but I’m also unable to use controllers in the app or a gamepad.

Lucy

PrecedentPowers
Hello, sorry for the inconvenience. Do you have Xbox controllers or other controllers connected to your PC? Please unplug Xbox or other additional controllers from your PC and see if it helps.