Can't play media from removable pendrive

alexbattle

Hey, I think I've found a bug on MacBook Air M1 with Ventura 13.3.1.
It is suppose to share content via SMB or Air Screen.
I can't access folders nor play movies or view pictures.
I can provide you full logs as well as the image of removable pendrive (example folders structure with few images - around 100MB of data)
Here are some most interesting parts from backend.log:

[2023-12-22T14:50:48.317] [INFO] backend - server process id 22767
[2023-12-22T14:50:48.318] [INFO] backend - server spawn successfully true
[2023-12-22T14:50:48.396] [INFO] backend - server stdout run backend branch = 1.1.5,commit id = 3e1b20c3
DYLD_LIBRARY_PATH:/Applications/SKYBOX.app/Contents/backend
cant find cid = skybox parent id
[GIN-debug] [WARNING] Running in "debug" mode. Switch to "release" mode in production.

using env: export GIN_MODE=release
using code: gin.SetMode(gin.ReleaseMode)

[GIN-debug] [WARNING] You trusted all proxies, this is NOT safe. We recommend you to set a value.
Please check https://pkg.go.dev/github.com/gin-gonic/gin#readme-don-t-trust-all-proxies for details.
[GIN-debug] Listening and serving HTTP on 0.0.0.0:8018

[2023-12-22T14:50:48.396] [ERROR] backend - server stderr: 2023/12/22 14:50:48 ffprobe and avprobe not found in $PATH

[2023-12-22T14:50:50.920] [INFO] backend - server stdout cant find cid = skybox parent id

[2023-12-22T14:50:50.921] [INFO] backend - server stdout time="2023-12-22 14:50:50" level=info msg="scan local file:/Volumes/Vacations 123/.DS_Store"
time="2023-12-22 14:50:50" level=info msg="scan local file:/Volumes/Vacations 123/.Trashes"
time="2023-12-22 14:50:50" level=info msg="scan local file:/Volumes/Vacations 123/.fseventsd"
time="2023-12-22 14:50:50" level=info msg="scan local file:/Volumes/Vacations 123/Mov From Vacations"
time="2023-12-22 14:50:50" level=info msg="scan local file:/Volumes/Vacations 123/Pics From Vacations"
[2023-12-22T14:51:17.740] [INFO] backend - server stdout time="2023-12-22 14:51:17" level=info msg="access path : /,rootObjectPath : "

[2023-12-22T14:51:17.741] [INFO] backend - server stdout cant find cid = skybox parent id
time="2023-12-22 14:51:17" level=info msg="[{{%2F6b421c0e-adc2-4448-9a85-550c106adaf0%2FVacations+123 %2F6b421c0e-adc2-4448-9a85-550c106adaf0 1 Vacations 123 object.container.storageFolder 2023-12-22 14:51:17.741178 +0100 CET m=+29.420705334 0 } { } 0} {{%2F%3C%3A%3A%3EALL_VIDEOS %2F6b421c0e-adc2-4448-9a85-550c106adaf0 1 All Videos object.container.storageFolder 2023-12-22 14:51:17.741182 +0100 CET m=+29.420709126 0 } { } 0}]"

[2023-12-22T14:51:18.348] [INFO] backend - health check 200
[2023-12-22T14:51:18.348] [INFO] backend - setRunning true true
[2023-12-22T14:51:20.080] [INFO] backend - server stdout time="2023-12-22 14:51:20" level=info msg="access path : /<::>ALL_VIDEOS,rootObjectPath : "

[2023-12-22T14:51:29.495] [INFO] backend - server stdout cant find cid = skybox parent id
time="2023-12-22 14:51:29" level=info msg="[{{%2F6b421c0e-adc2-4448-9a85-550c106adaf0%2FVacations+123 %2F6b421c0e-adc2-4448-9a85-550c106adaf0 1 Vacations 123 object.container.storageFolder 2023-12-22 14:51:29.495205 +0100 CET m=+41.175255793 0 } { } 0} {{%2F%3C%3A%3A%3EALL_VIDEOS %2F6b421c0e-adc2-4448-9a85-550c106adaf0 1 All Videos object.container.storageFolder 2023-12-22 14:51:29.495207 +0100 CET m=+41.175258001 0 } { } 0}]"

[2023-12-22T14:51:31.234] [INFO] backend - server stdout time="2023-12-22 14:51:31" level=info msg="access path : /,rootObjectPath : "

[2023-12-22T14:51:31.235] [INFO] backend - server stdout cant find cid = skybox parent id

[2023-12-22T14:51:31.235] [INFO] backend - server stdout time="2023-12-22 14:51:31" level=info msg="[{{%2F6b421c0e-adc2-4448-9a85-550c106adaf0%2FVacations+123 %2F6b421c0e-adc2-4448-9a85-550c106adaf0 1 Vacations 123 object.container.storageFolder 2023-12-22 14:51:31.235102 +0100 CET m=+42.915231001 0 } { } 0} {{%2F%3C%3A%3A%3EALL_VIDEOS %2F6b421c0e-adc2-4448-9a85-550c106adaf0 1 All Videos object.container.storageFolder 2023-12-22 14:51:31.235107 +0100 CET m=+42.915235418 0 } { } 0}]"

[2023-12-22T14:51:37.073] [INFO] backend - server stdout time="2023-12-22 14:51:37" level=info msg="access path : /6b421c0e-adc2-4448-9a85-550c106adaf0/Vacations 123,rootObjectPath : "

[2023-12-22T14:51:37.073] [INFO] backend - server stdout time="2023-12-22 14:51:37" level=error msg="find parent node error: cant find cid = skybox parent id\nairscreen-backend/pkg/db.(DbStore).GetLinkTo\n\t/Users/liuyiming/builds/SZ_N_Px4i/0/skybox/airscreenbackend/pkg/db/db.go:163\nairscreen-backend/pkg/vfs/fs.(FS).QueryParentNode\n\t/Users/liuyiming/builds/SZ_N_Px4i/0/skybox/airscreenbackend/pkg/vfs/fs/fs.go:66\nairscreen-backend/pkg/vfs/fs.(FS).ListAllNodeByType\n\t/Users/liuyiming/builds/SZ_N_Px4i/0/skybox/airscreenbackend/pkg/vfs/fs/fs.go:288\nairscreen-backend/internal/pkg/dlnaserver.(DLNAServer).pathContent\n\t/Users/liuyiming/builds/SZ_N_Px4i/0/skybox/airscreenbackend/internal/pkg/dlnaserver/server.go:394\nairscreen-backend/internal/pkg/dlnaserver.(DLNAServer).OnBrowseDirectChildren\n\t/Users/liuyiming/builds/SZ_N_Px4i/0/skybox/airscreenbackend/internal/pkg/dlnaserver/server.go:182\ngithub.com/Wkh3/dms/dlna/dms.(contentDirectoryService).Handle\n\t/Users/liuyiming/go/pkg/mod/github.com/!wkh3/dms@v0.0.0-20230901081008-3f19b726989f/dlna/dms/cds.go:386\ngithub.com/Wkh3/dms/dlna/dms.(Server).soapActionResponse\n\t/Users/liuyiming/go/pkg/mod/github.com/!wkh3/dms@v0.0.0-20230901081008-3f19b726989f/dlna/dms/dms.go:585\ngithub.com/Wkh3/dms/dlna/dms.(Server).serviceControlHandler.func1\n\t/Users/liuyiming/go/pkg/mod/github.com/!wkh3/dms@v0.0.0-20230901081008-3f19b726989f/dlna/dms/dms.go:624\ngithub.com/Wkh3/dms/dlna/dms.(Server).serviceControlHandler\n\t/Users/liuyiming/go/pkg/mod/github.com/!wkh3/dms@v0.0.0-20230901081008-3f19b726989f/dlna/dms/dms.go:630\nnet/http.HandlerFunc.ServeHTTP\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/net/http/server.go:2122\nnet/http.(ServeMux).ServeHTTP\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/net/http/server.go:2500\ngithub.com/Wkh3/dms/dlna/dms.(Server).serveHTTP.func1\n\t/Users/liuyiming/go/pkg/mod/github.com/!wkh3/dms@v0.0.0-20230901081008-3f19b726989f/dlna/dms/dms.go:154\nnet/http.HandlerFunc.ServeHTTP\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/net/http/server.go:2122\nnet/http.serverHandler.ServeHTTP\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/net/http/server.go:2936\nnet/http.(conn).serve\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/net/http/server.go:1995\nruntime.goexit\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/runtime/asm_arm64.s:1172"

[2023-12-22T14:51:57.659] [INFO] backend - server stdout cant find cid = skybox parent id

[2023-12-22T14:51:57.659] [INFO] backend - server stdout time="2023-12-22 14:51:57" level=info msg="scan local file:/Volumes/Vacations 123/Pics From Vacations/!!5eeea355389655.59822ff824b72.gif"
time="2023-12-22 14:51:57" level=info msg="scan local file:/Volumes/Vacations 123/Pics From Vacations/!beautiful landscape.jpg"
time="2023-12-22 14:51:57" level=info msg="scan local file:/Volumes/Vacations 123/Pics From Vacations/.DS_Store"
time="2023-12-22 14:51:57" level=info msg="scan local file:/Volumes/Vacations 123/Pics From Vacations/4cbe8d_f1ed2800a49649848102c68fc5a66e53mv2.gif.webp"

[2023-12-22T14:51:57.660] [INFO] backend - server stdout time="2023-12-22 14:51:57" level=info msg="scan local file:/Volumes/Vacations 123/Pics From Vacations/94132137-7d4fc100-fe7c-11ea-8512-69f90cb65e48.gif"
time="2023-12-22 14:51:57" level=info msg="scan local file:/Volumes/Vacations 123/Pics From Vacations/The_Keys_to_Beautiful_Landscape_Photography.jpg"
time="2023-12-22 14:51:57" level=info msg="scan local file:/Volumes/Vacations 123/Pics From Vacations/cxfh0nuo5u7c1.jpeg.webp"
time="2023-12-22 14:51:57" level=info msg="scan local file:/Volumes/Vacations 123/Pics From Vacations/j90s8deess7c1.jpeg.webp"

[2023-12-22T14:51:58.389] [INFO] backend - health check 200
[2023-12-22T14:51:58.389] [INFO] backend - setRunning true true
[2023-12-22T14:52:03.393] [INFO] backend - health check 200
[2023-12-22T14:52:03.393] [INFO] backend - setRunning true true
[2023-12-22T14:52:08.261] [WARN] backend - server process exited with code null SIGKILL
[2023-12-22T14:52:08.262] [WARN] backend - server process closed with code null SIGKILL

alexbattle

Here is a part with movies

023-12-22T14:51:38.506] [INFO] backend - server stdout time="2023-12-22 14:51:38" level=error msg="find parent node error: cant find cid = skybox parent id\nairscreen-backend/pkg/db.(DbStore).GetLinkTo\n\t/Users/liuyiming/builds/SZ_N_Px4i/0/skybox/airscreenbackend/pkg/db/db.go:163\nairscreen-backend/pkg/vfs/fs.(FS).QueryParentNode\n\t/Users/liuyiming/builds/SZ_N_Px4i/0/skybox/airscreenbackend/pkg/vfs/fs/fs.go:66\nairscreen-backend/pkg/vfs/fs.(FS).ListAllNodeByType\n\t/Users/liuyiming/builds/SZ_N_Px4i/0/skybox/airscreenbackend/pkg/vfs/fs/fs.go:288\nairscreen-backend/internal/pkg/dlnaserver.(DLNAServer).pathContent\n\t/Users/liuyiming/builds/SZ_N_Px4i/0/skybox/airscreenbackend/internal/pkg/dlnaserver/server.go:394\nairscreen-backend/internal/pkg/dlnaserver.(DLNAServer).OnBrowseDirectChildren\n\t/Users/liuyiming/builds/SZ_N_Px4i/0/skybox/airscreenbackend/internal/pkg/dlnaserver/server.go:182\ngithub.com/Wkh3/dms/dlna/dms.(contentDirectoryService).Handle\n\t/Users/liuyiming/go/pkg/mod/github.com/!wkh3/dms@v0.0.0-20230901081008-3f19b726989f/dlna/dms/cds.go:386\ngithub.com/Wkh3/dms/dlna/dms.(Server).soapActionResponse\n\t/Users/liuyiming/go/pkg/mod/github.com/!wkh3/dms@v0.0.0-20230901081008-3f19b726989f/dlna/dms/dms.go:585\ngithub.com/Wkh3/dms/dlna/dms.(Server).serviceControlHandler.func1\n\t/Users/liuyiming/go/pkg/mod/github.com/!wkh3/dms@v0.0.0-20230901081008-3f19b726989f/dlna/dms/dms.go:624\ngithub.com/Wkh3/dms/dlna/dms.(Server).serviceControlHandler\n\t/Users/liuyiming/go/pkg/mod/github.com/!wkh3/dms@v0.0.0-20230901081008-3f19b726989f/dlna/dms/dms.go:630\nnet/http.HandlerFunc.ServeHTTP\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/net/http/server.go:2122\nnet/http.(ServeMux).ServeHTTP\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/net/http/server.go:2500\ngithub.com/Wkh3/dms/dlna/dms.(Server).serveHTTP.func1\n\t/Users/liuyiming/go/pkg/mod/github.com/!wkh3/dms@v0.0.0-20230901081008-3f19b726989f/dlna/dms/dms.go:154\nnet/http.HandlerFunc.ServeHTTP\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/net/http/server.go:2122\nnet/http.serverHandler.ServeHTTP\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/net/http/server.go:2936\nnet/http.(conn).serve\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/net/http/server.go:1995\nruntime.goexit\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/runtime/asm_arm64.s:1172"

[2023-12-22T14:51:38.506] [INFO] backend - server stdout cant find cid = skybox parent id

[2023-12-22T14:51:38.507] [INFO] backend - server stdout time="2023-12-22 14:51:38" level=info msg="scan local file:/Volumes/Vacations 123/Mov From Vacations/!!!m2 res_854p-2.mp4"
time="2023-12-22 14:51:38" level=info msg="scan local file:/Volumes/Vacations 123/Mov From Vacations/m2-res_854p.mp4"

[2023-12-22T14:51:43.010] [INFO] backend - server stdout time="2023-12-22 14:51:43" level=info msg="access path : /Volumes/Vacations 123/Mov From Vacations,rootObjectPath : "

[2023-12-22T14:51:43.011] [INFO] backend - server stdout time="2023-12-22 14:51:43" level=error msg="find parent node error: cant find cid = skybox parent id\nairscreen-backend/pkg/db.(DbStore).GetLinkTo\n\t/Users/liuyiming/builds/SZ_N_Px4i/0/skybox/airscreenbackend/pkg/db/db.go:163\nairscreen-backend/pkg/vfs/fs.(FS).QueryParentNode\n\t/Users/liuyiming/builds/SZ_N_Px4i/0/skybox/airscreenbackend/pkg/vfs/fs/fs.go:66\nairscreen-backend/pkg/vfs/fs.(FS).ListAllNodeByType\n\t/Users/liuyiming/builds/SZ_N_Px4i/0/skybox/airscreenbackend/pkg/vfs/fs/fs.go:288\nairscreen-backend/internal/pkg/dlnaserver.(DLNAServer).pathContent\n\t/Users/liuyiming/builds/SZ_N_Px4i/0/skybox/airscreenbackend/internal/pkg/dlnaserver/server.go:394\nairscreen-backend/internal/pkg/dlnaserver.(DLNAServer).OnBrowseDirectChildren\n\t/Users/liuyiming/builds/SZ_N_Px4i/0/skybox/airscreenbackend/internal/pkg/dlnaserver/server.go:182\ngithub.com/Wkh3/dms/dlna/dms.(contentDirectoryService).Handle\n\t/Users/liuyiming/go/pkg/mod/github.com/!wkh3/dms@v0.0.0-20230901081008-3f19b726989f/dlna/dms/cds.go:386\ngithub.com/Wkh3/dms/dlna/dms.(Server).soapActionResponse\n\t/Users/liuyiming/go/pkg/mod/github.com/!wkh3/dms@v0.0.0-20230901081008-3f19b726989f/dlna/dms/dms.go:585\ngithub.com/Wkh3/dms/dlna/dms.(Server).serviceControlHandler.func1\n\t/Users/liuyiming/go/pkg/mod/github.com/!wkh3/dms@v0.0.0-20230901081008-3f19b726989f/dlna/dms/dms.go:624\ngithub.com/Wkh3/dms/dlna/dms.(Server).serviceControlHandler\n\t/Users/liuyiming/go/pkg/mod/github.com/!wkh3/dms@v0.0.0-20230901081008-3f19b726989f/dlna/dms/dms.go:630\nnet/http.HandlerFunc.ServeHTTP\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/net/http/server.go:2122\nnet/http.(ServeMux).ServeHTTP\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/net/http/server.go:2500\ngithub.com/Wkh3/dms/dlna/dms.(Server).serveHTTP.func1\n\t/Users/liuyiming/go/pkg/mod/github.com/!wkh3/dms@v0.0.0-20230901081008-3f19b726989f/dlna/dms/dms.go:154\nnet/http.HandlerFunc.ServeHTTP\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/net/http/server.go:2122\nnet/http.serverHandler.ServeHTTP\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/net/http/server.go:2936\nnet/http.(conn).serve\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/net/http/server.go:1995\nruntime.goexit\n\t/opt/homebrew/Cellar/go/1.20.2/libexec/src/runtime/asm_arm64.s:1172"

Mind the filename like "!!!m2 res_854p-2.mp4" or "m2-res_854p.mp4". Maybe the shout ("!") character is forbidden?!

alexbattle

Mind the filename like "!!!m2 res_854p-2.mp4" or "m2-res_854p.mp4". Maybe the shout ("!") character is forbidden?! Also I was trying to play that via AirScreen and via Networks (DLNA probably). In first case I can't even see the folders, in second case I've seen full folders structures, but no files there. You can create such removeable image on your own via Disk Utility.app in MacOS. Just create some "File > New Image > Blank image..." and put there few files of different kind with sophisticated filename (spaces, ! - , character and so on, to test all edge cases).

Lucy

alexbattle
Hi there,

Thank you for your feedback.

Do you add image folder to AirScreen? SKYBOX Mac Client(AirScreen) currently doesn't support adding image files, so you will not find any pictures via AirScreen. I'm so sorry for the inconvenience.

alexbattle

Yes, I was adding folder to AirScreen. Indeed the AirScreen doesn't support folders at all. Regardless of the content inside. However it doesn't matter for me as the Network option behaves in the same way and supports folder structure.
The pictures are not there.

Btw. how to solve following problem from logs on Mac?

[ERROR] backend - server stderr: 2023/12/27 13:40:49 ffprobe and avprobe not found in $PATH

This line appears whenever I lunch Skybox 1.1.5.298 on MacOS on Ventura 13.3.1 (a)