javiorihuela
Hi there,
Thank you for your feedback.
To further look into the issue, we hope you can tell us which server you're using and send us the INFO level logs.
You just need to go to SKYBOX's Global Settings, change the Logging Levels to "INFO", reproduce the issue, then click the BUG icon in the upper-right corner of Global Settings, and send us a bug report attached with logs(tick the "upload logs" box).