Laggy UI and Playback

finalarrow

Hi, until recently I had no issue playing videos up to 8K on my Quest 2. Recently (I guess following latest update) when playing high resolution videos (7K, 8K) I can't seem to go over 40 FPS and the UI is also laggy during playback. Tried messing around with some settings (Pro-HD, passthrough) but nothing helped.

Lucy

finalarrow
Hi there,

Thank you for your feedback.

Could you please share with us the INFO level logs? We'd like to check the logs and see what happened.

You just need to go to SKYBOX's Global Settings, change the Logging Levels to "INFO", reproduce the issue, then click the BUG icon in the upper-right corner of Global Settings, and send us a bug report attached with logs(tick the "upload logs" box).