Where can I turn my subtitles in SBS on a SBS movie?

bidou

Hi,
I'm confused, if I play a SBS video, I can't find any option but synch and texte size regarding the subtitles. So they play in double, on the right and left side of the video.
If I play my movie with another player on my computer, the subtitles aren't doubled and play nicely.

How can I make them in SBS mode as well in Skybox?

The video is H.264 and the subtitles are HDMV PGS.

Thanks!

Lucy

bidou
Hello,

Sorry for the inconvenience!

Could you please send us(contact@skybox.xyz) the SBS video and corresponding subtitle file for testing purpose? We tested some SBS videos but didn't reproduce the issue. Maybe the issue only occurs in some specific SBS videos. Thank you for your cooperation.

Best regards,
Lucy

bidou

Lucy Hello Lucy, thanks for the quick answer.

I uploaded a 50Mo sample here: https://pixeldrain.com/u/ijXZXWaT
It is a 3D SBS video with embedded English PGS subtitles.

I hope it will help you guys finding out what's going on!

Thanks!

Lucy

bidou
Hello, we tested the sample on v1.1.4 and v1.1.5, but didn't reproduce the subtitle issue.

Could you please double-check the sample video and share with us a screenshot?

bidou

Thank you Lucy for providing the debug overlay. It made me realize that my app was stuck on 1.1.0 version with no update available. I just deleted it and redownloaded it and everything's fine now with 1.1.4!

Lucy

bidou
Hi there,

Glad it works well on v1.1.4. Feel free to contact us if you have other problems.

If you like SKYBOX or find our support useful, we'd much appreciate it if you could leave us a good review in Quest store. Your support means a lot to us!

All the best,
Lucy