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  • [SKYBOX VR] About the laggy playback over SMB on Quest 3

Hi there,

We recently received some reports about the laggy playback over SMB on Quest 3. Some users said that the same video played smoothly on Quest 2 and Quest Pro, however, the playback was very choppy on Quest 3.

We guess there are some universal problems about SMB streaming on Quest 3. And we're contacting Meta to work on the problems.

If you experience stuttering and laggy issue over SMB on Quest 3, you can temporarily stream videos from computer to Quest 3 over AirScreen or DLNA.

If you'd like to use AirScreen, please go to our website and click SKYBOX Windows/Mac Client to download AirScreen.

If you'd like to stream videos over DLNA, please add videos to some DLNA servers, such as Emby, Serviio, Plex, Kodi, Win10 DLNA media server and etc. And then go to SKYBOX's Network channel to access the DLNA servers.

We apologize for the inconvenience caused. Once we know the causes of the problem, we'll release a fixed version for you.

Best regards,
SKYBOX STUDIO

    Jenny stickied the discussion.
      8 days later

      zasrin
      Hello, we noticed that router frequency bands may affect the playback. Could you please tell us your router information? Are you using 2.4GHz or 5GHz Wi-Fi?

          I have both 2.4 and 5 GHz combined on the same network. But I can see the quest 3 is connecting on the 5 GHz band.

          • Lucy replied to this.
            Jenny unstickied the discussion.

              zasrin
              Thank you for your reply. We'll do more tests to further look into the issue.

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