won't connect to macbook

macbookerror

My macbook shows up on airscreen mode and i choose it, it says connecting for 10 seconds and then it goes away. Shows my macbook again.

The skybox is working fine on my macbook, but it's not connecting via airscreen.

Lucy

macbookerror
Hello,

Please click the link to download the new BETA for SKYBOX Mac Client, and try it out.

You can also check this article to change to the latest BETA v1.1.3 and see whether the AirScreen-related issues have disappeared.

macbookerror

Lucy
Says the application is not supported on this mac. I'm not on an M1 Chip.

Lucy

macbookerror
If your Mac uses Intel chip, please try this version.

macbookerror

Lucy

now my vr isn't able to even find the macbook on airscreen mode

Lucy

macbookerror
Hello, sorry for the inconvenience!

Could you please share with us(contact@skybox.xyz) the logs folder(/Users/[Current User]/Library/Application Support/SKYBOX/logs)?

To find the "logs" folder:
1.Open Finder.
2.Click "Go" on the menu bar, and select "Go to Folder…".
3.Type "~/Library/Application Support/SKYBOX" and click Go.

Besides, please tell us your MacOS version. Also, please turn off firewall and anti-virus softwares to see if it helps.

Just to confirm, you're using SKYBOX Quest version 1.1.3 and Mac Client 1.1.0(beta), right?

You can click SKYBOX's Global Settings(the gear icon) and turn on Show FPS to check the SKYBOX version on your Quest. You can click SETTINGS on SKYBOX Mac Client to check its version.

Best regards,
Lucy