Oculus App Crashes after new updates

suppyben

Just updated the macOS client to 1.0.0 and the Oculus client to 1.1.1, and it is now un-usable. Most of my saved content is now displayed in theatre mode (how a non VR video is played) where it used to be recognized as a VR file. Upon exiting a video, the Oculus client crashes.

I've done clean re-installs on both the computer and Oculus, but the issue persists.

My MacOS version is 13.0.1.

Thanks!

Lucy

suppyben Hi, regarding the crash and format recognition issue, we'll fix them in our next few updates. Please share with us(contact@skybox.xyz) your Oculus registered email to join the Beta channel. When the fix version is available, we'll first release it in Beta channel.

suppyben

Lucy Hi, thanks. I️ am on the Oculus beta list, and just updated. The crashing has stopped, but all my content is still no longer being registered as VR. Everything plays in "theatre" mode. I️s this a new setting I️ can change or something?

Lucy

suppyben Hi, we fixed the VR format recognition issues in latest update v1.1.1 (606). Please have a look whether the issue was resolved on your end. You can also re-add the videos to SKYBOX Mac Client to see if it works well.