video still on list after removal

jacek

I use Airlink. On PC I have folder with videos. On Oculus Quest 2 I open folder via AirLink and I see all the videos. Even the ones I moved to different folder. So when I click on them there is an error. How to update list on SkyBox app? Or maybe how to clear the list of videos?

Lucy

jacek
Hello, I'd like to confirm one thing: do you use Oculus AirLink or AirScreen (SKYBOX PC client)?

If you stream videos from PC to VR headset via AirScreen, you need to right-click the file/folder to remove/delete it and add it once again. SKYBOX will not automatically detect the newly added/deleted files on your computer.

jacek

Lucy Thank you 🙂

JTBBALL15

Lucy
That needs to change.... Skybox needs to automatically detect library/folder changes.... or at leasst have a button we can press to make it happen. The only other solution is to factory reset skybox and lose all our "favorites" and history and other info

steve220

I realize this is an old thread, but I have the same issue. The delete/readd process works, but maybe in the future you can add a "rescan" option?

Lucy

JTBBALL15
Hello,

Sorry for the inconvenience caused.

If you want to refresh the file/folder list on SKYBOX PC Client, you can right-click on the app interface(not on a specific folder) and select "Refresh". After refresh, the app will automatically clear the invalid files in the subfolders. However, if the files/folders are under the root directory(the main interface of the PC Client), refreshing will not clear them. You need to right-click the folder or file and manually remove it.

If you want to refresh the file/folder list on SKYBOX Quest version, please click the "refresh" button in the upper righ corner of the list.

Hope that helps. Feel free to contact us if you have other problems.

Ted

Skybox has decent responsiveness for file list updating. I usually jump to another directory and then back to force an update of the contents. A dedicated refresh function would be beneficial though.