Problems with airscreen using oculus quest 2

Drojascolacao

I'm having problems with Skybox when trying to connect the Oculus quest 2 to the pc using airscreen. With the app open on both devices, the oculus cannot find the pc. Both are on the same network, oculus via 5G wifi and the pc via ethernet cable. I have checked the firewall etc and everything they recommend on the web and nothing. With other apps like Virtual Destopk the oculus detect my pc without problems. The only way that works is through the network creating a shared folder, and even so it fails a lot, sometimes it cannot find the folder and I have to restart the oculus to detect it, etc. What am I doing wrong? or am I not understanding the airscreen? It does not allow me to play videos from my pc on my oculus without having to share them over the network? Previously, of course, I have added the folder with the videos in the skybox of the pc.
can someone explain me how to make it work? Thank you

Jenny

Hi there, could you please contact us at support@skybox.xyz so we could better help you solve the problem?

Drojascolacao

Jenny thanks for answer. I wrote them three weeks ago and they didnt answer me

Jenny

Drojascolacao Sorry for that, sometimes the email can be blocked and please let me know if you still haven't got the reply!

Drojascolacao

Hello. I finally found the problem. Surely it is obvious to someone who has knowledge but I am a fairly novice user. I have the house wired with ethernet sockets to the rouer in the rooms, forming a local network, but the wifi does not reach certain devices that do not support ethernet so I put a Tenda W6 wifi repeater system. The main repeater is connected by cable to the router but it is seen that the devices connected to this wifi network form a different network. The oculus were connecting to the Wi-Fi of this network instead of the Wi-Fi of the router because it caught it better. What I have done is connect the pc by cable to one of those repeaters and now Skybox does detect the pc from the oculus. I didn't think about it before because other applications like virtua desktop or Steam Vr detect the PC with the same settings. In summary, that although the wifi network is connected through the main repeater by cable to the router, it constitutes a different network from the router network and Skybox is not detected from a computer on the wifi network to one on the ethernet network, although I have Tested with other programs in the oculus that do detect it and other devices connected to the repeaters' Wi-Fi network such as TVs or mobile phones do detect the PC with other software. Thanks for your help. Hope this serves other users with the same problem.