Issues w/ latest Go Beta

AberrantJ

Had a new version download last night on my Go and this version seems to have some issues - files that played back fine before are no longer working ("unknown error occurred") and if files do still work they will frequently not support using the time slider to jump ahead. This is using SMB (v2 I think, because I could always connect to this computer even on the initial version on my Quest - though the issue I am reporting now is happening on my Go, I haven't checked my quest quite yet today - that was working fine yesterday).

Yum

AberrantJ

Thanks for reaching out.
Please share with us one video at contact@skybox.xyz which would report "unknown error occurred" so we could test it.
Also please indicate how you set up the SMB share in the email.

In addition, please follow the steps below and send us the log file so we can check the issue:

Connect your device to PC and create a file named skybox.debug under SKYBOX folder. Ignore the file format if asked.
Restart SKYBOX on your device.
Try to connect to your SMB and see if you can play the video.
Finish all the steps above and send the log file /SKYBOX/SKYBOX_debug_log.txt and Android/Data/xyz.skybox.player/Files/PersistentData/OutLogs.txt to us.

Thank you for your support!

Cheers.