qwer356891368
Hello, thank you for your feedback.
Could you please clarify how you accessed the videos? Did you play the video locally, from a SMB shared folder, or another method?
To further investigate the issue, we hope you could share the "Info" level log.
- Click SKYBOX's "Global Settings", change the "Logging Levels" to "Info".
- Reproduce the issue you mentioned.
- Click the "BUG" icon in the upper-right corner of "Global Settings".
- Tick the "upload logs" box, and submit the in-app feedback. Thanks!
