Is anyone else having trouble streaming video through Skybox on the 5GHz band? I’ve tried two different routers on both 5GHz and 2.4GHz bands, 2.4Ghz is fine, but the 5GHz band can’t buffer fast enough, causing the video to stop and buffer/stutter every few seconds making it unwatchable example "Buffering ...0.59MB", sometimes accompanied with an error message that says something like "Unstable network, please check your network connection". It happens when watching Youtube videos, and streaming from an SMB share on my PC or Synology NAS. I initially thought it might be an issue with the headset, but I ran speed tests through the native web browser and got very good download and upload speeds on 5Ghz. I also tried using DEOVR as an alternative VR video streaming test, and it didn't seem to have any buffering problems on 5Ghz - even when watching 4k videos.
Edit: INFO level logs uploaded.
Skybox Quest 3 on 5Ghz Wifi Buffering Issue
Dime-Baggins
Hello,
Thanks for your feedback.
Please click SKYBOX's "Global Settings", turn on "Concurrent Loading" and see if it helps.
Best regards,
Lucy
- Edited
Thanks, I'll try that, but why would it buffer fine on 2.4Ghz but not on 5Ghz especially when I am in line-of-site without obstructions about 12 feet from the Asus RT-AX3000 wireless router (w/ most current firmware)?
Lucy
Thanks, I'll try that, but why would it buffer fine on 2.4Ghz but not on 5Ghz especially when I am in line-of-site without obstructions about 12 feet from the Asus RT-AX3000 wireless router (w/ most current firmware)?
Dime-Baggins
Hello, we just released a new version 1.1.9(2849). You can update SKYBOX app on your Quest and try again.
To check the version number, please click "Global Settings" > "Display" > turn on "Show Stats".
If the problem still remains, we hope you can share with us the particular video for testing. Thanks!