Buffering issue

Ram

I'm using skybox vr in quest 2 I'm having severe buffering issue while using with pendrive...it was fine previously..suddenly don't know what happened, it is buffering every 2 seconds..buffering speed is also very low 1.5 Mbps...I'm playing 3d movies of file size 15-40 Gb

Ram

The app also crashed few times, and it is also not showing any app icon in app drawer

Lucy

Ram
Hi,

Sorry for the inconvenience caused.

Could you please share with us the "Info" level logs? We'd like to check the logs to further investigate the issue.

You just need to click SKYBOX's Global Settings, change the Logging Levels to "Info", play some 3D movies to reproduce the buffering issues and crashes, then click the BUG icon in the upper-right corner of Global Settings, and send us a bug report attached with logs(tick the "upload logs" box). Thanks!