installation failed on Quest 3

pturci

Good evening, I'm trying to install SkyBox on Quest 3 from the Meta store. After downloading the installation starts but sky box is not installed. The quest 3 gives me a message "sky box installation failed" I tried several times to no avail. Any suggestions?
sorry for my english
Thank you

Lucy

pturci
Hi there, do you have additional accounts on your Quest 3?

Additional accounts may affect admin account installation, causing an installation failure. If you have additional accounts, please firstly uninstall SKYBOX VR Player with additional accounts.