jdharrin
Hi JD,
Thank you for your feedback.
Did you turn on Presentation Mode in Global Settings? If so, the AB Loop will be greyed out.
If you didn't turn on Presentation Mode, we hope you can share with us the INFO level logs and the video recording of the issue.
You just need to go to SKYBOX's Global Settings, change the Logging Levels to "INFO", reproduce the issue, then click the BUG icon in the upper-right corner of Global Settings, and send us a bug report attached with logs(tick the "upload logs" box). Thank you!
Best regards,
Lucy