jpsch5071
Hello, sorry for the inconvenience!
To further investigate the issue, we hope you can share with us the logs.
You just need to go to SKYBOX's Global Settings, change the Logging Levels to "INFO", reproduce the freezing issue, and click the BUG icon in the upper-right corner of Global Settings, and send us a bug report attached with logs(tick the "upload logs" box).
Btw, do you encounter the freezing issue with all video or specific ones?
