Hi friends,

We have received some feedback about the required tracking with our new update. Our developers have fixed this problem and I sincerely apologize for the trouble caused.

Please update to the newest version v1.1.4(1546) where no tracking should be required to open SKYBOX. Please restart your device If you can still see the tracking requirement.

Please feel free to send an email to contact@skybox.xyz if you need further help!

We sincerely apologize for the problem and thank you for your patience and support!

Best Regards,
Jenny

Jenny stickied the discussion.
    Jenny changed the title to Tracking Issue Fixed with New Update v1.1.4.

      Quickly press the A/Trigger button and move the screen to display the control panel.
      No control panel required. It's in the way. I don't like it.
      Don't show the control panel when the screen moves. Please improve.

        piko Hi there, we have fixed this problem in the beta version. Can you please send your Oculus registered email to contact@skybox.xyz and we'll add you to the beta. Thank you!

            piko
            Hello,

            A public beta channel is now available. You can manually switch to the beta channel to try out the fixed version.

            1. Go to Quest Store via webpage or Meta Quest mobile app, and find SKYBOX VR Player. (Make sure you login to your Facebook/Meta account)
            2. Scroll down and you'll find "Language", "Version", "Developer", etc.
            3. Click on the down arrow sign next to “Version” and select "Beta Channel: v1.1.4"
            4. Uninstall and reinstall SKYBOX on your Quest.

            Please tell us know whether the issue was fixed.

            Best regards,
            Lucy

            • piko replied to this.

                Lucy

                Updated and resolved.
                thank you for the good job

                    7 days later
                    Jenny unstickied the discussion.
                      5 days later
                      Write a Reply...