Skybox quest 2 not enough ram

Kiruuuu

I get crashes with my quest 2 when the Folder has to many big files and i start streaming from it. My expierience is that when the folder is around 400 GB and there are around 200 files the app gets crashes after couple of minutes watching different movies. Quest says in Info that skybox reason to crash was that skybox where running out of ramspace.
So how can i fix it? How can i use bigger folders instead of splitting everything into different folders?

Lucy

Kiruuuu
Hello,

Thank you for your feedback!

Please follow this article to change to the latest BETA v1.1.3 and see if the problem disappears with the new BETA version.

If the app still crashes, we hope you can click SKYBOX's Global Settings(the gear icon), click the BUG icon in the upper-right corner, and send us a bug report attached with logs(tick the "upload logs" box).

Log may contain some personal information, for example, it will contain the filenames and etc. It is safe when you transfer the log and we only use it to debug.

After knowing what went wrong, we'll help you solve it ASAP.

Best regards,
Lucy