love123abc
Hello,
Do you stream videos from your computer to headset via SMB, DLNA or AirScreen?
We hope you can click Global Settings, click the BUG icon in the upper-right corner, and send us a bug report attached with logs. You just need to tick the "upload logs" box then send the feedback with the same email address.
After knowing what went wrong, we'll help you solve it ASAP.