• Support
  • SkyBox seems to be getting worse

A bit of a rant (sorry) but it's really just to understand what's happening as I use this excellent program on a daily basis as it seems to be getting worse.

I started using Skybox on the Go and then on a Quest2 but over a period of time is seems to be working less and less (I always update the Quest and Skybox when notified). I have listed the issues I am seeing below but I'm really looking to see if anyone else has noticed this is:

  1. MP3s no longer play, they used to. Seems to be a Quest2 thing that nothing now plays MP3s.
  2. Random crash when the screen is black and the controls no longer function. Fixed by restarting. Previous build but seems much better now.
  3. The file listing (on network) can be a bit random in order (all builds).
  4. The file listing (on network) doesn't update when new files have been added and the program restarted. They appear eventually. Lastest Build.
  5. Using the menu to say change from 180 to cinema crashes the program (quite regularly). The pointer becomes very "staccto" but you can normally regain control. Latest Build.

Sorry if these things are all known just looking for clarification as to whether anyone else is noticing these things.

Thanks

  • Lucy replied to this.

    shadersrjj
    Hello, thanks for your feedback!

    Could you tell us the SKYBOX version on your Quest 2? You can click Global Settings and turn on Show FPS to check the version number.

    SKYBOX can't directly play MP3 files. Please change the file extension to MP4 and see if it works. After changing the file extension to MP4, you should be able to find and hear the song.

    Regarding the crashes and sort order, the new Beta v1.1.2 may have fixed these issues. You can tell us(contact@skybox.xyz) your Oculus registered email, then we'll send you the Beta invitation.

    Best regards,
    Lucy

      Write a Reply...