No videos found at all!

crazygirlie89

I'm using Skybox version 1.1.1 on my Quest 1 and the app can't find ANY videos on my Quest, even though there are plenty.
All of those videos have worked in Skybox in the past, and still play with the default Oculus apps, but Skybox claims there aren't any videos on my device at all.
Reinstalling the app didn't seem to make a difference.

Lucy

crazygirlie89
Hi, sorry for the inconvenience!

Could you share with us(contact@skybox.xyz) the whole folder in Quest\Android\data\xyz.skybox.player.ovr? After knowing the causes of this issue, we'll fix it for you as soon as possible.

When you connect your Quest 1 to your computer through a cable, the "Quest" folder will appear on your computer. It would be appreciated if you can zip the folder.

To be honest, we haven't encountered this issue when we tested the version. So your logs is important for us to investigate the issue and fix it for you.