Lagging video Occulus Quest 2

mfrappaolo

Hello, I downloaded the new version on my Occulus Quest 2 and there is a loat of lagging. I cannot Watch any video. Usually I just Need to close my skybox app on my computer and the app on the Occulus but it doesnt work. I tried to restart both my computer (Macbook pro) and the Occulus but this doesnt work either.

Could you help me ?

Lucy

mfrappaolo

Hi, could you please try playing some videos and share with us(contact@skybox.xyz) the Log folder in Quest 2\Android\data\xyz.skybox.player.ovr\files\Log? Logs will record some error messages that help us see what went wrong and fix it. When you connect your Quest 2 to your computer through a cable, the "Quest 2" folder will appear on your computer.