• Bug Meta Quest

  • small black seam in 360 3DTB Video @ 1.1.0beta on Quest 2 standalone.

Since this version, there seem to be a small (1pixel width?) gap, direct @ the joining seam.

Videos tested are from Insta360 Pro2 in the 5.2Kx5.2K Format direct from Insta stitcher.
Up to Version 1.05 (release), all worked fine.

Otherwise, keep up the overwhelmingly good work!
Your Player is the best working Solution for my Pro2 Videos.
Best Feature is the possibility to rotate the Video!
Also the strongly improved Resolution is fantastic.

Is there any change, to get 8Kx8K 3603D Stuff running on Quest 2?
I know it is way over the XR2 spec, but may be some "rendering only the FOV Area" Trick could work?

It would be great, if Skybox could support also jpg/dng Files!
Viewing your photo collection in a movie theater could be a nice experience.
Same for 180/360 2D/3D stuff ;-)

Greetings from Germany

  • Lucy replied to this.

    Jarno
    Hi Jarno,

    Thanks for your feedback!

    We just released a new beta version 1.1.0(520). Please kindly update to the latest beta 1.1.0(520) and see if the small black gap still remains.

    If it still exists, please share with us a screenshot of the small seam, so we can better check it out. It would help us further look into the problem if you can send us a 5.2Kx5.2K sample video shot by Insta360 Pro2.

    Besides, hard decoding of 8Kx8K contents is not supported now. We'll continue to iterate and try our best to figure out a program that supports 8Kx8K 360 3D videos.

    Plus, supporting image format is in our development planning. You can vote for this feature request in our trello board if you like it.

    Let us know if you have problems and suggestions.

    Kind regards,
    Lucy

        8 days later

        Lucy
        Hi Lucy,
        unfortunately, the issue occurs up to now.
        I see it with EVERY 360 Stuff, no matter what resolution or if 2D or 3D.
        How can I check the sub Version?
        I can only see, that I am on 1.1.0beta.
        Can someone else check it with some 360 Video Stuff?
        thanks

        • Lucy replied to this.

            Jarno
            Hi Jarno,

            You can click "Global Settings" and turn on "Show FPS" to check the version number.

            If possible, please share with us a video recording of that issue.

            Kind regards,
            Lucy

                Hi Lucy,
                I'm on .525 and the Problem occurs with EVERY 360 Video, (2D and 3D, from different Cameras, Misphere 360, Nikon Keymission 360, Kandao Obsidian Go and Insta360 Pro2). The small black line is exactly at the merging position between the left and right outer image edges. It is a small gab @ the stitching position.
                Can someone else confirm this?
                I don't think, I must send you a video proof, just try it for yourselfe witch any 360 Video.
                Source, Local, dlna or SMB, no matter what.
                Checked it with 2 different Quest 2 VR Headsets both 1.1.0.525.

                thank you
                Jarno

                  11 days later

                  Hello,
                  is there any progress relating this issue?
                  543 did nothing, it occurs also with this Version.

                  thank you

                  • Lucy replied to this.

                    Jarno
                    Hi Jarno,

                    Thanks you for your kind reminder! We're aware of this issue. There's a small black line at the stitching position. And we'll try fixing the bug in the next update.

                    Feel free to contact us if you have any other problems. Your feedback is always welcomed and values to us!

                    All the best,
                    Lucy

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