Internet Disconnects

SFMike

Since what seems to have been the 37.0.O Oculus2 update when I'm using AirScreen the streamed video will disconnect from my router after 5-10 minutes of viewing. I cannot then reconnect and have to restart the program and the same thing happens again. I've determined it isn't a router issue. Has anyone else had this problem? I can no longer use AirScreen and it is very dissappointing.

Lucy

SFMike
Hello,

Sorry for the inconvenience caused.

We need to check your log files to further look into the causes of your problem.

Please try to reproduce the AirScreen issue and then share with us the log file located in C:\Users<Your Username>\AppData\Roaming\SKYBOX\logs\application.log.

Plus, please connect your Quest 2 to your PC through a cable, then the "Quest 2" folder will appear on your PC. Share with us the log files located in Quest 2\Android\data\xyz.skybox.player.ovr\files\Log.

Looking forward to your reply. Have a wonderful day!

Kind regards,
Lucy