Hi there and thanks for the great player!
When using the PC client, all i get is a spinning circle, I am not able to access the settings or add files buttons at all.
I am running windows 10 and using a gear VR
Thanks for any help! J
distracto
Hi,
We are very sorry for the inconvenience. Here is a temporary version that should solve your problem. https://s3-us-west-2.amazonaws.com/skybox-homepage/skybox-pc-client/dev/SKYBOX_for_Windows_0.1.7_dev.exe This version is currently under testing, and will be released very soon on our official website.
Thanks, Andy
It worked! thanks so much, love your player
Unfortunatly I have the same issue, even with the 'dev' version. Same configuration as distracto. Any hint on where to look? Something to do with MS runtimes?
nveede
Please send us the log file for SKYBOX in your computer. The log file is located in C:\Users[User Name]\AppData\Roaming\SKYBOX\app.log. The 'AppData' Folder is a hidden folder and you can show it by step in picture blow. Sometimes the extension is omitted and only says 'app'.
Send the file to support@skybox.xyz, or create a download link somehow.
Hi Andy, I emailed you the file and did some trial & error stuff. I de-installed my NVidia drivers and let Windows install its basic display adapter. After that it works. But Windows updates the driver to an NVidia driver, which I prefer as well, again and than the programs seems to hang with the spinning circle. Hope this additional info helps.
As of version 1.7.3 the problem has been solved for me.